Director of Analytics & Business Applications

Location: Towson, Maryland US


This position is no longer open.

Job Number: 4818

Position Title: Director of Analytics & Business Applications

External Description:

Pivot Health Solutions is now hiring a Director of Analytics & Business Applications for an immediate position at our corporate headquarters in Towson, MD.  Successful candidates will have a mix of database administration, application development, business analytics, project management and leadership experience. We are looking for someone who is well-rounded, strategic, and able to see "the big picture."  Successful management of teams is essential. 

Job Summary:

The Director of Analytics & Business Applications reports directly to the Vice President of IT and manages the Business applications and BI team, providing oversight of all data collection and applications activities.  The role supports a team managing multiple system interfaces and a set of Pivot business applications, including user access and general management associated with their upkeep. Responsibilities include general project management, establishing and maintaining vendor relationships, and scheduling across internal groups to direct tasks involved with meeting the data analytics needs of the company. The scope of support includes managing a team in the review and completion of assigned tickets and tasks within established SLAs. The role also functions as a project team member for various initiatives within the IT department. The candidate is required to uphold excellent customer support practices in every contact and communication.

Essential Duties:

  • Provide leadership to the BI team and interact with business stakeholders
  • Serve as lead for projects spanning multiple teams
  • Maintain the security and confidentiality of customer and business data
  • Participation in various IT and non-technical project initiatives
  • Provide technical support and future direction for Pivot business applications
  • Lead the team in application testing, including vendor evaluation and selection
  • Work with internal resources and external vendors to ensure issues are resolved in a timely manner
  • Configure logins for enterprise applications and support users with application access and usage
  • Ability to solve practical problems, sometimes in environments with limited standardization
  • Maintain documentation of data flows and system configurations within the Pivot environment
  • Effectively communicate information to managers, colleagues and customers
  • Consult with Pivot leadership to understand future requirements and implications for architecture
  • Identify and recommend architecture solution alternatives based on business requirements and the availability of new technologies
  • Review solutions and projects to ensure consistency with best practices
  • Occasional travel throughout the mid-Atlantic region is possible

Required Knowledge, Skill and Abilities:

  • Bachelor’s degree plus 7+ years IT experience
  • 5+ years SQL, ETL, and data analysis work
  • A demonstrated ability to take ownership of data initiatives
  • Excellent interpersonal, written and verbal communication skills
  • Management experience with strong organizational skills
  • Experience with the research, selection, deployment, and support of enterprise applications
  • Familiarity with the SDLC
  • Experience creating workflow process diagrams in Visio, Lucid Chart, or equivalent
  • Ability to create ERD diagrams for new projects and reverse engineer ERD diagrams from Pivot’s and vendor’s tables
  • Strong documentation skills and the ability to transfer knowledge to team members
  • Ability to analyze complex systems/processes and provide alternatives
  • Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Familiarity with Microsoft PowerBI a plus
  • Familiarity with EMR systems or prior healthcare experience a plus



Address1: 501 Fairmount Avenue

Company: Pivot Physical Therapy

PostalCode: 21286

City: Towson

State: Maryland

Community / Marketing Title: Director of Analytics & Business Applications

Company Profile:

Pivot Health Solutions is a premier provider of health and wellness services that focus on getting people back to health, preventing injury and staying fit where they work, live and play.  Our core offerings include: Pivot Physical Therapy— helping people get back on the move by delivering the highest quality care and superior functional outcomes through evidence-based practice; Pivot Occupational Health— helping businesses keep workers healthy and safe, while controlling employee health care costs; Pivot Sports Medicine— helping athletes of all ages meet their performance needs with personalized services to safely prevent or recover from sports-related injuries; and Pivot Performance— helping athletes at all levels reach peak performance with customized, instructor-led programs for individuals, semi-private groups and athletic teams. No matter where a person is on the spectrum of health, we have a personalized solution delivered by the best professionals in their chosen fields.


EEO Employer Verbiage:

Pivot Health Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Pivot Health Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pivot Health Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Pivot Health Solution's employees to perform their job duties may result in discipline up to and including discharge.

Location_formattedLocationLong: Towson, Maryland US

Pivot Health Solutions is an Equal Opportunity Employer. © 2020 All Rights Reserved.