Collection and Legal Request Coordinator

Location: Westminster, Maryland US


This position is no longer open.

Job Number: 4054

Position Title: Billing

External Description:

Pivot Physical Therapy is seeking a Collections Coordinator to join our team in Westminster, MD. If you are a warm, organized, and self-motivated individual, APPLY NOW! 

Job Summary:

The Collections and Legal Coordinator is responsible for performing all duties necessary to facilitate the collection of patient account balances from account guarantors. These duties may include but are not limited to account follow up with reviews delinquent accounts for collection turnover, makes pre-collection phone calls to patients to warn of collections and extend 1 final offer to pay and reports payments made directly in-house to collection agency to maintain accurate financial records within both entities.

Essential Functions:

⦁ Respond to patient disputes in a timely manner
⦁ Review and verify validity of bankruptcy notices received
⦁ Responds to subpoenas for billing and medical records in a timely manner
⦁ Responds to attorney reduction requests in a timely manner.

Knowledge, Skills and Abilities:

⦁ A minimum of 2 years in a fast paced, medical billing setting.
⦁ Extensive knowledge of patient collection procedures, laws, and regulations.
⦁ Ability to analyze explanation of benefits.
⦁ Understanding obligations of fulfilling legal requests.
⦁ Ability to deescalate tense situations quickly.
⦁ Must be able to prioritize, and possess excellent time management stills.
⦁ Strong written and communication skills.

Supervisory Responsibility: This is a non-supervisory role.

Work Environment: office building working 8 am – 4:30 pm

Position Type and Expected Hours of Work: non-Exempt (full-time)

Travel: N/A

Work Authorization/Security Clearance: (Statement)
This role requires United States work authorization.

Address1: 511 Jermor Lane

Company: Pivot Physical Therapy

PostalCode: 21157

City: Westminster

State: Maryland

Community / Marketing Title: Collection and Legal Request Coordinator

Company Profile:

Pivot Health Solutions is a premier provider of health and wellness services that focus on getting people back to health, preventing injury and staying fit where they work, live and play.  Our core offerings include: Pivot Physical Therapy— helping people get back on the move by delivering the highest quality care and superior functional outcomes through evidence-based practice; Pivot Occupational Health— helping businesses keep workers healthy and safe, while controlling employee health care costs; Pivot Sports Medicine— helping athletes of all ages meet their performance needs with personalized services to safely prevent or recover from sports-related injuries; and Pivot Performance— helping athletes at all levels reach peak performance with customized, instructor-led programs for individuals, semi-private groups and athletic teams. No matter where a person is on the spectrum of health, we have a personalized solution delivered by the best professionals in their chosen fields.


EEO Employer Verbiage:

Pivot Health Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Pivot Health Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pivot Health Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Pivot Health Solution's employees to perform their job duties may result in discipline up to and including discharge.

Location_formattedLocationLong: Westminster, Maryland US

Pivot Health Solutions is an Equal Opportunity Employer. © 2020 All Rights Reserved.