Medical Records Clerk

Location: Garner, North Carolina US


This position is no longer open.

Job Number: 4388

Position Title: Medical Records

External Description:

Pivot Physical Therapy is seeking a detail-oriented Medical Records Clerk to join our team. If you are looking for a rewarding career with a company that promotes professional growth and teamwork, APPLY NOW!

Medical Records Clerk Job Summary:

Pivot Physical Therapy is seeking a detail-oriented individual to join our team. The Medical Records Clerk is responsible for performing all duties necessary to complete all patient medical records requests on a daily basis.  This includes but not limited to the collection and distribution of the health information to other companies. 

Reports to: Regional Director of Revenue Cycle Management

Medical Records Clerk Essential Functions:

  • Ensure accuracy and quality of the supplied health records.
  • Follow all policies to maintain the confidentiality of our patients’ records.
  • Manage, maintain and document all requests to guarantee health information policies and regulations are followed for the protection of our patients and company.
  • Complete all Medical Records requests within the required time frame.
  • Send Medical records requests through fax, mail, or electronic share.
  • Ability to answer phones, retrieve voicemails and respond to email medical records requests.


  • High School Degree or equivalent

Medical Records Clerk Skills & Abilities:

  • Proficiency in computer applications and other electronic technologies.
  • Ability to read and interpret medical records requests for appropriate distribution
  • Ability to organize work load and manage time effectively
  • Ability to understand and follow HIPPA regulations
  • Strong communication skills including proper phone etiquette
  • Friendly, Positive attitude and a Team player is required
  • Must be detail oriented

Address1: 350 New Fidelity Court

Company: Pivot Physical Therapy

PostalCode: 27529

City: Garner

State: North Carolina

Community / Marketing Title: Medical Records Clerk

Company Profile:

Pivot Health Solutions is a premier provider of health and wellness services dedicated to getting people back to health, preventing injury and staying fit where they live, work, or play. Our family of brands include: Pivot Physical Therapy—getting people back on the move with the highest quality care and superior functional outcomes through evidence-based practice; Pivot Occupational Health— providing employers an array of employee-focused health, safety and preventive care services; Pivot Onsite Innovations— providing employers tailored, on-site, workforce-focused health, safety and wellness solutions; Pivot Sports Medicine— partnering with high school, collegiate and other sports organizations to deliver premier, personalized athletic training services; and Pivot Performance— guiding athletes of all levels to reach peak performance with customized, instructor-led programs.

EEO Employer Verbiage:

Pivot Health Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Pivot Health Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pivot Health Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Pivot Health Solution's employees to perform their job duties may result in discipline up to and including discharge.

Location_formattedLocationLong: Garner, North Carolina US

Pivot Health Solutions is an Equal Opportunity Employer. © 2020 All Rights Reserved.